In the digital data preservation context, the current challenge lies in the evaluation of the quality of the service provided.
The CINES (Centre Informatique National de l’Enseignement Supérieur) deployed PAC (Plateforme d’Archivage du CINES) in 2006, one of the very few operational long-term preservation platforms in France, in order to preserve data produced by research laboratories and organizations. To lock the mandate given by the national education ministry, but also to improve confidence in the service and prove its powerful effectiveness, the CINES strategy relies on the “quality assurance” approach, both technical and organizational, based on accreditation.
During the last four years, the PAC staff has run five internal and external audits, involving different standards. These audits highlighted the strengths and weaknesses of the service and action plans have been put together and executed to improve the quality of the delivered services. With such an experience, CINES now shares its expertise with the digital preservation community.”
Clic here to have more information about this presentation: http://www.ica2012.com/files/data/Full%20papers%20upload/ica12Final00119.pdf