C.I.N.E.S. Centre Informatique National de l’Enseignement Supérieur

C.I.N.E.S. Centre Informatique National de l’Enseignement Supérieur

Business process managment

General mapping

The map below shows 14 processes that interact.systeme2processus_fr_v2

ISO 9001 divides the process into several categories. According to this international standard, CINES distinguishes process of achieving those flying (or management) of the activity. However, in a first approach, the classes “measurement process” and “support process” of the activity of Archive were collected.


The process of conducting the business of archiving

These processes are represented in blue in the general mapping. They participate in the actual implementation of the Archive activity and answer the question: “How to meet the needs of” customers “?”.
There are:

The processes of assistance to achieve the activity

These processes are processes called “support and measure: they answer the question:”How to obtain the means to do so? And how to measure the activity and quality of service offered? “. .
There are:

The management processes of the PAC service

These processes are known as “steering”. They respond to the question: “How to deploy and manage strategies for PAC ?”
There are:

The map below represents interactions between processes.


This map is available here.
The numbers on the arrows correspond to the flow of data (documents, alerts …) between the objects identified. These exchanges are identified and described in the legend of the map which is available here
A matrix of correspondence between the functions of the OAIS model and the PAC process is availablematrice_OAIS_-_Processus